Rules for writing and posting reviews on com-stil.com

Reviews on the freight exchange com-stil.com help visitors choose a company to work with, and help companies themselves assess the quality of their work from a client's perspective. Com-stil.com does not delete reviews at the request of companies mentioned in a negative light. However, the site may verify the fairness of a review based on a company's complaint. If it turns out that the review author was not a client of the company, or if other review posting rules have been violated, the review may be deleted at the discretion of com-stil.com administration.

Review Posting Rules

• The main rule for writing reviews is that it must be a real opinion of an actual client of a specific company about its work.
• The review should be useful to other visitors of the site. A review like "I liked it" carries no meaningful content. To make a review useful, the author should:
  • Personally purchase goods or services from the company being reviewed. Only personal experience is valued. Stories heard from third parties are perceived negatively and are not permitted. People should understand that this is a real opinion of a com-stil.com user, not unverified rumors. Do not write reviews based on what others have told you and do not draw conclusions for other people; if you did not like a service your friend purchased, that means nothing. 
  • Provide detailed coverage of all the pros and cons of the interaction. Com-stil.com readers are interested in everything: the goods or services themselves; the professionalism and friendliness of staff; the purchase process; possible risks and benefits gained. Do not limit yourself to brief remarks: good/bad. Even if you have studied all these pros and cons but did not complete the actual purchase or service for any reason, you should refrain from writing a review. If you did not like the company's policies, the prices of goods or services, or their service area did not suit you — you are not a client, and you should not write a review.
  • Do not work for the company being reviewed or for a company that is its competitor. Company ratings are compiled based on client reviews. Com-stil.com strives to ensure that these ratings are real and truthful, not the result of competitive wars. Even if you personally purchased goods or services from the company where you work, you cannot be objective in your assessment. You probably will not want to promote competitors, and unfairly criticizing them is unethical. Refrain from rating your own company and competing companies.
  • External links are not used in reviews. Everything you want to communicate to com-stil.com visitors should be included directly in the review. Let it be a small but bright and informative story. 
  • Your review should be easy to read. Try not to make grammatical and punctuation errors. Do not use caps lock, smileys or animation. Do not use profanity or insults, even if you are extremely dissatisfied. Do not use expressions that could be interpreted as inciting hatred based on any grounds.
• If the company in question wishes to verify whether the review author was actually its client and asks clarifying questions, the author is obliged to answer them. If these answers are not received within 4 days, com-stil.com administration will hide or delete the review.
• Com-stil.com administration is not responsible for the content of reviews, but only monitors their compliance with the rules and legislation. 
• Reviews posted on com-stil.com are pre-moderated. A moderator will not approve a review if:
  • The review language is not Russian, or it is written in Russian using Latin characters.
  • The author was not a client of the company being reviewed and is distributing information based on what others have said.
  • The information is fragmented and incomplete.
  • The review contains general reasoning instead of an assessment of a specific company.
  • The review is a duplicate of an already posted review.
  • The review contains profanity, insults, threats, or violations of legislation.
  • The review text contains a large number of grammatical errors.
  • The text discloses personal data protected by law.
  • The review contains questions for other users and is created to provoke discussion. A review is your personal assessment, and that's all.
  • The text analyzes other reviews without indicating personal experience.
  • The review text contains advertising, spam and other information unrelated to assessing interaction with the company being reviewed. 
  • If the review contains a comparison of the company being reviewed with its competitors.
• Com-stil.com administration has the right to delete reviews already published on the site if a violation of review posting rules is discovered after publication.
• Review posting rules on com-stil.com may be changed without prior notice to users.
• By posting a review on the freight exchange com-stil.com, the author confirms that he has read the latest version of the rules and fully agrees with them.

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